Field guide · No. 14 · Email · SMS · Social

Account-verification phishing

The tell: A message says your account is locked, in trouble or owed a refund, and the fix is to sign in through its link.

Dear customer, we noticed unusual activity and your account has been suspended. To restore access you must verify your password and card details within 24 hours at https://paypa1-secure-login.com/verify. Failure to do so will result in permanent closure.

Check this example

How it works

  1. An email or text claims to be from a bank, a payment service, a tech company or a social platform. It warns of a problem, a suspended account, a policy violation or a refund.
  2. The link leads to a page that is a near-perfect copy of the real sign-in page, on a different address.
  3. You type your password, and often a one-time code. The page passes them to the criminal in real time.
  4. They log in as you, change the recovery details and lock you out.

The tells

  • A generic greeting, a deadline, and a threat to close or fine you.
  • The address isn’t the real company’s. Read it from the left to the first single slash.
  • Misspellings that swap characters: paypa1, arnazon, or an extra word like secure-login.
  • A request to enter a code your phone just received.
  • A “lock” icon in the browser. It only means the connection is encrypted, not that the site is honest.

What to do

  • Don’t sign in through the message. Open the company’s app, or type its address yourself, and look for notices there.
  • Paste the message into SI Check. It will measure the address and say what it found.
  • If you entered your password: change it at once on the real site, and anywhere you reused it. Turn on two-step verification with an app or a security key.
  • If you entered card details: call your card provider.
  • Report it to the company, which usually has a “report phishing” address, and forward scam texts to 7726.

Where to report it

Anywhere in the world
  • Your bank or card provider. First, if money or card details are involved. Use the number on your card.
  • The platform where it happened. Use its “Report” button: the marketplace, the messaging app, the social network.
  • Your local police. If you’ve lost money, and for a reference number your bank may ask for.
  • Your national fraud or consumer-protection agency. Search for it by country; use a government address (.gov or the equivalent).
United States

Links last checked 2026-10-12.

United Kingdom
  • Forward suspicious emails to report@phishing.gov.uk — Handled by the National Cyber Security Centre.
  • Forward suspicious texts to 7726 — Free. Your mobile provider receives the report.
  • Report Fraud (England and Wales) — If you’ve lost money or been hacked. Phone 0300 123 2040.

Links last checked 2026-10-12.

Canada

Links last checked 2026-10-12.

Australia
  • Scamwatch — Run by the national consumer regulator.

Links last checked 2026-10-12.